Welcome to Lotus Craving! By placing an order with us, you agree to the following terms and conditions. Please read them carefully before confirming your order.
Payment Terms:
- A 50% advance payment is required at the time of order placement to confirm your order.
- The remaining 50% payment is due before or at the time of delivery, depending on the arrangement.
Order Placement and Delivery Timing:
- For large orders or events/functions, you must place your order at least 15 days to 1 month in advance. This will allow us to prepare your order with the highest quality and freshness.
- For smaller orders, you may place your order at least 4 days in advance.
- All products will be freshly prepared and delivered to you at the time of your event or function.
Delivery and Freshness Guarantee:
- All products are freshly made and delivered to you on the same day of preparation. We ensure that your order will be of the highest quality and made just for you.
- For deliveries within the same city, we guarantee delivery within 12 hours of preparation, ensuring your order remains fresh.
- For larger orders, delivery charges may vary and will be calculated separately based on the delivery distance and private delivery arrangements. This ensures your products remain safe and intact during transportation.
Customization and Special Requests:
- If you have any specific customization or special requests for your order, please notify us in advance to ensure we can accommodate them.
- We strive to meet all your expectations, but please be aware that certain last-minute changes may not be possible, depending on availability and preparation time.
Order Confirmation:
Once your order is confirmed, we will give you a call on the WhatsApp number provided for confirmation and further details.
For any inquiries or to place an order, feel free to contact us via WhatsApp:
By placing an order, you acknowledge that you have read and agreed to these terms and conditions. Thank you for choosing Lotus Craving!
