This privacy policy explains how Lotus Craving handles your personal information when you place an order with us. By contacting us via WhatsApp or using our services, you agree to the terms outlined in this privacy policy.

What information do we collect?

We collect the following information when you place an order:

• Your name
• Your phone number
• Your order details (sweets, quantity, customization requests)
• Your Address

This information is shared directly with us through WhatsApp for order confirmation. We do not store any payment details, and no online transactions are processed through our website.

How do we use your information?

We use the information you provide to:

• Confirm and process your order
• Contact you regarding order details or confirmation
• If you agree to receive promotional updates, we may store your phone number for future promotions.

How do we protect your information?

We take steps to ensure your personal information is handled with care. However, since no system is entirely secure, we cannot guarantee complete security. We do not share your information with third parties unless required by law or as part of our service to you (e.g., confirming orders).

Do we share your information?

We do not share your personal information with any third parties, except for the purpose of confirming your order or if required by law.

How do we update our privacy policy?

We may update this privacy policy from time to time. Any changes will be communicated through our official channels.

How can you contact us?

If you have any questions or concerns about how we handle your personal information, feel free to reach out to us:

• Lotus Craving
• Website: lotuscraving.com
• Email: info@lotuscraving.com
• WhatsApp: 0326 9123 456

By using our services, you agree to the practices described in this policy. Thank you for trusting Lotus Craving!